Privacy Policy

1. Who We Are

This website is operated by Belfavn ("Belfavn", "we", "us").

Legal form: Sole proprietorship (natural person). Registered office: Avenue de Calabre 33, 1200 Woluwe-Saint-Lambert, Belgium. Company/VAT number: 1035.683.549. Country of registration: Belgium.

General contact: hello@belfavn.com. Privacy contact: hello@belfavn.com.

For data protection purposes, Belfavn acts as controller for personal data processed through this website unless another role is clearly stated.

2. Current Service Scope

This website currently provides public company information and contact/intake forms.

User accounts, payment checkout, and optional analytics/marketing tracking are not treated as active unless Belfavn explicitly enables them and updates this policy.

3. Personal Data We May Collect

• Contact details you provide, such as name, email, company, and message content.
• Project context and business details you choose to share in forms or email.
• Technical and usage data needed for website operation and security (for example IP address, browser/device info, request logs, and timestamps).
• Communication records when you contact Belfavn.

4. How Data Is Collected

• Directly from you through form submissions and email messages.
• Automatically through hosting, security, and delivery infrastructure logs.
• Through cookies or similar technologies according to your consent choices where consent is required.

5. Purposes and Legal Bases

Belfavn maps processing purposes to legal bases as follows.

• Enquiry handling and pre-project communication: steps at your request before entering a contract and legitimate interests.
• Website security, abuse prevention, and reliability logging: legitimate interests and legal obligation where applicable.
• Legal and compliance recordkeeping: legal obligation and legitimate interests.
• Optional cookies or optional measurement tools (if activated): consent.

6. Required vs Optional Data

Required fields in forms are needed to process your request. If required information is not provided, Belfavn may be unable to respond or continue the requested discussion.

Optional fields are not required for initial contact.

7. Service Providers and Processing Roles

Belfavn uses third-party providers to run and support website operations and communications. Provider roles can vary by context and should be verified in contracts and provider terms.

• Cloudflare (DNS, proxy/CDN, SSL, security controls).
• Render (hosting and deployment infrastructure).
• GitHub (source and deployment workflow).
• Google/Gmail where email handling or forwarding is configured.
• If activated later: Auth0 for authentication, Stripe for payments, and selected AI providers for AI-enabled features.

8. International Transfers

Some providers may process data outside the EEA, including in countries where Belfavn or its vendors operate infrastructure.

Where relevant, Belfavn relies on an appropriate GDPR transfer mechanism such as an adequacy decision or Standard Contractual Clauses, with supplementary measures where needed.

9. Retention

Belfavn keeps personal data only as long as needed for the original purpose, legal obligations, dispute handling, and security controls.

Indicative retention placeholders: enquiry and contact records up to 24 months after the last meaningful contact, unless a longer retention period is required for legal, contractual, or dispute-related reasons; core security/request logs up to 12 months, unless a longer retention period is required for security investigations, abuse prevention, or legal obligations.

10. Your Rights

• Access to your data.
• Rectification of inaccurate data.
• Erasure where legally applicable.
• Restriction of processing.
• Objection to processing based on legitimate interests.
• Data portability where applicable.
• Withdrawal of consent at any time for consent-based processing.

11. Automated Decision-Making

Belfavn does not currently state that it makes solely automated decisions with legal or similarly significant effects through this website.

12. Security

Belfavn applies reasonable technical and organizational measures to reduce risk and protect personal data. No system can guarantee absolute security.

13. Privacy Requests and Complaints

To exercise your rights, contact hello@belfavn.com. You may also write to Avenue de Calabre 33, 1200 Woluwe-Saint-Lambert, Belgium. Belfavn may request proportionate identity verification before completing a request.

You also have the right to lodge a complaint with your supervisory authority. In Belgium, this is the Data Protection Authority (APD/GBA): https://www.dataprotectionauthority.be/.

14. Changes to This Policy

Belfavn may update this Privacy Policy when processing activities, legal requirements, or service providers change. The latest version is always published on this page.

Feature Activation Notice

If Belfavn activates Auth0, Stripe, analytics, or Gemini-based features, this policy will be updated before or at launch to reflect those processing activities.